A recent disagreement between members of a group studying a
particular area of interest that we all share got me thinking. Like many
disagreements, at least one source of this conflict was communication.
People communicate differently.
Profound, huh? I have college degrees and years of training
and work experience behind that little gem. I happen to think that you probably
don’t need all that schooling and experience to come to that conclusion. I
think you just need a little time with other people.
It’s pretty clear that not everyone agrees with me.
I learned a very strange lesson when I was still young. I
was seeking feedback from co-workers on self-improvement after having received
a mysteriously-worded performance review.
I had been called a snob. In writing. In an annual
performance review. I was stunned, bowled over, dismayed at the long-lasting
effects those words would have on my career at that company. And I was
completely in the dark. I did not get it.
I had worked so hard to be professional. I wore suits. I
called people “sir” and “ma’am”. I tried to do the very best job that I could.
I had lost weight, cut my Alice-in-Wonderland hair off to a more businesslike
shoulder-length and wore sensible heels. I never took my jacket off. I was
Barbie Doll Secretary on roller-skates.
My reward was to be called a snob by my boss. What is it that
made him think that I was that way? I was to ask my co-workers. I did. Most of
them laughed and shook their heads. They didn’t know.
Finally Marty, in between laughs, quiet laughs because she
was a quiet person, suggested that maybe I used too many big words.
I was a scared kid in a city all alone. I had taken a chance
and moved there for work to improve my life. I had been ashamed of my nearly-useless
college degree in English at the headquarters of a telephone company only to
find out that I was one of the few people in the building who had been to
college at all. My attempt to live up to my own professional standards had
backfired miserably.
As an Irish co-worker so comically put it years later, I was
seen to have “ideas about myself.” My respect for others and myself translated
to academic and intellectual snobbery. I was crushed.
Intellectual snobbery was the opposite of my intent. I
wanted to be the more modern version of Jeeves. I wanted to quietly keep
everything going in the background so my boss could succeed. I wanted to be a
Secret Weapon for doing good things. And apparently I had succeeded just about
half-way, the wrong half.
Years earlier, Mom had told me the results of my I.Q. test.
It was a cool number and I was pleased with it but it was, after all, just a
stupid test. My mother had wanted me to understand why things were easy for me
and perhaps not so easy for my friends. Instinctively, I knew that it was just
one measure of human performance. It didn’t tell how nice you were.
Over time, though, it became clear I was that child. I read the dictionary for
fun. I exhibited other behaviors that would probably make the list of How to
Tell If Your Kid Is a Nerd. I learned other people felt bad when I was happy
about making a good grade on my test. I hated the thought that I might make
them feel bad. I tried to help my friends with schoolwork. I realized I liked
school a lot more than other kids did.
I loved dictionaries that told what the origin of a word
was, Greek, Latin, French, Old English. I wanted to know where words and ideas
came from, how they had changed over time, how regional differences changed
language, how it evolved. In junior high, my favorite class was geometry. In
high school, my favorite class was a segment on the history of the English
language. I wanted to understand language in its context, in its usefulness to
its speakers. I wanted to solve the puzzle of communication. So I majored in
English in college. I had wanted to major in linguistics but English
linguistics; my university had no such degree offering. I majored in literature
with the certain knowledge that my degree qualified me to teach or go back for
more college.
I wanted to be in the “real” world.
The real world landed me at the telephone company
headquarters during the time when the telephone industry was de-centralizing. Somehow
I survived that, reviled by my co-workers because I had one college degree,
cringing when they mentioned it. I never talked about it but they couldn’t stop
talking about it. I wasn’t like them. I used “big words.” In my effort to be
more precise, I was completely misunderstood. I had mistakenly thought I was
out of grade school and junior high school; work was just another hallway of
lockers and cliques.
I reminded myself that this is the world I wanted. I could
have stayed in the world of academia and wallowed in big words, reveled in
them, tossed them about like confetti, shot them out of the bazookas of the
publish-or-perish rules of that world. But I knew that world wasn’t for me. I
needed a more difficult job, one in the “real world” where even the simplest
statement can be misunderstood because of assumptions, context and emotion.
The Tower in Tarot can represent the world of assumptions
crumbling under the effect of sudden change, breaking the structure and its
occupants into simpler components. Analysis can be said to be a kind of Tower activity,
the process of breaking things apart. It sounds so destructive, especially if
you don’t have a plan for what happens next. It represents an inevitability of
the instability of false assumptions. Things break down.
Ideas and problems can be broken down, too. I knew my work
was Tower energy. Instead of staying in the Tower of academia and piling big
word upon big word to build distance between myself and the ground of reality,
I chose to work to make things more easily understood. Pick up a brick and then
another. And make sense of the puzzles. It’s kept me busy all this time.
Best wishes.